Effective Date: September 2024
Welcome to the TJX marketing website privacy statement (“this Privacy Statement” or “this Statement”) for The TJX Companies, Inc. (“TJX”) or one its divisions such as Marshalls, T.J. Maxx, Sierra Trading Post, Inc. (“Sierra”), HomeGoods, Homesense and other affiliates. These divisions along with TJX may be referred to throughout this statement as the “TJX Businesses”, “we”, “us”, or “our”. We use the words “you” and “your” to mean you, the reader, and other visitors to this marketing website (the “Site”) who are, in all cases, over the age of 18.
This Statement serves to give you notice about the types of personal information we collect on this Site, which was created by a TJX Business for a marketing initiative, contest, promotion, sweepstakes or program (collectively, the “Program”). Additionally, in the sections below we describe how we use your personal information, who we share it with and why, and what we do to try and protect it. Portions of this Site may involve the collection of personal information by third partes which will be governed by a privacy policy separate from this Privacy Statement as further described in the External Online Services And Features Section and as identified on the Site.
This information we collect on this Site or as part of the Program includes:
We collect information from or about you in a number of different ways, including:
We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this Statement in accordance with our internal data retention procedures and the duration of the Program.
When we collect your information, we use it for a number of purposes, including to:
Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as part of a reorganization, dissolution, or liquidation) involving all or part of the TJX Businesses or as part of a stock sale or other change in corporate control.
We also may share certain personal information we collect about you with partners or third parties who perform services for us or with whom we contract for the purposes described in this Privacy Statement. For example, we may use third parties to host our websites or mobile apps, operate certain of its features, send emails, print or send mailings, run our sweepstakes, contests, or other promotions, conduct customer research, and manage and analyze data and our advertising effectiveness.
We also may disclose information about you as is required by law or legal process such as subpoenas or court or agency orders. Additionally, we may disclose information that we may reasonably determine to be necessary or appropriate to protect our rights or the rights of others, to avert loss or harm to persons or property, to enforce our Terms of Use or this Privacy Statement, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
This Site is intended for those who are eligible to participate in the Program and are not directed to children. We do not knowingly collect personal information online from children under the age of 13.
For your convenience and information, this Site may provide links to other online services, and may include third-party features such as online forms, apps, tools, widgets, and plug-ins (“Third-Party Online Services”). These Third-Party Online Services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy policies of these parties, which we strongly suggest you review. To the extent any linked Third-Party Online Services are not owned or controlled by TJX, we are not responsible for these third parties’ information practices.
We maintain administrative, technical, and physical safeguards designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this Statement shall be construed as an express or implied warranty against loss, misuse, or unauthorized access, disclosure, alteration, or destruction.
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not specifically respond to browser “do not track” signals. However, we do process Global Privacy Control (“GPC”) signals as a valid opt-out request under the California Consumer Privacy Act as further described below.
Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject or disable certain cookies. If you would like to opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. Additionally, you may directly opt out of data collection from the particular companies that we use to collect information from users of our Sites as specified below:
To update your preferences, ask us to remove your information from our mailing lists, or submit a request, you may contact us at dataprivacy@tjx.com, 1‑800‑926‑6299 or by submitting an Online Request.
If you have questions regarding this Privacy Statement or our privacy practices, or if you wish to update the personal information you have provided to us, you may do so by contacting us at dataprivacy@tjx.com, 1‑800‑926‑6299 or by submitting an Online Request.
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Statement and indicate when it was most recently updated.
For residents of California, Oregon and Texas, during the prior 12-month period we have collected the following categories of personal information and sensitive personal information about you:
For residents of California, during the prior 12-month period we have:
To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.
We do not sell or share the personal information of consumers under the age of 16 if we have actual knowledge of the individual’s age.
We do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations § 7027(m).
We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this Statement in accordance with our internal data retention procedures and the duration of the Program.
California residents have the below-listed rights with respect to their personal information:
These rights, and how you can exercise them, are described in greater detail below.
You have the right to request the following information about the personal information we have collected about you:
Additionally, you have the right to request that we delete the personal information we have collected from you, subject to certain exceptions, or correct inaccurate personal information that we maintain about you.
We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.
As stated above, we do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations § 7027(l)(1).
You can exercise most of these rights by submitting a verifiable request to dataprivacy@tjx.com, 1‑800‑926‑6299 or via our Online Request Form.
As stated above in the Your Options section of this Statement, we process GPC signals as a valid opt out request under the CCPA. Please note that GPC signals are browser and device specific. To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.
To help protect your privacy and maintain security, we take steps to verify your identity before granting you, or a third party acting on your behalf, access to your personal information or complying with your request. If someone is making a request on your behalf, we require proof of authorization as part of our identity verification process.
When we collect personal information from residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, Oregon, New Hampshire, New Jersey, Texas, Utah and Virginia, we become subject to, and those residents have certain rights under, the privacy law of their particular state. This section supplements the Privacy Statement and applies solely to residents in these states. Please note that, depending on the state in which you are located, we may sell or share (as those terms are defined under the law of the state in which you are located) all of the categories of personal information identified in the What Information We Collect section to or with the categories of third parties identified in the How We Share Your Information section. Please also note that Marshalls is registered as “Marshalls of MA, Inc.” in the state of Oregon.
Residents of these states may have some or all of the below-listed rights with respect to their personal information:
You can exercise most of these rights by submitting a verifiable request to dataprivacy@tjx.com or via our Online Request Form.
We sell certain personal information to third parties and use it for targeted advertising. To opt out of the sale of your personal information or targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. As stated above in the Your Options section of this Statement, we process GPC signals as a valid opt-out request. Please note that GPC signals are browser and device specific.
To help protect your privacy and maintain security, we take steps to verify your identity before granting you, or a third party acting on your behalf, access to your personal information or complying with your request. If someone is making a request on your behalf, we require proof of authorization as part of our identity verification process.
If we were unable to fulfill your request, you may, depending on the jurisdiction in which you are located, have the right to appeal our decision by emailing us at dataprivacy@tjx.com. Please include “Appeal Request” in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.
We do not sell your personal information in exchange for monetary compensation.
If you have questions regarding this Privacy Statement or our privacy practices, or if you wish to update the personal information you have provided to us, you may do so by contacting us at dataprivacy@tjx.com, 1‑800‑926‑6299 or by submitting an Online Request.